Claims
Our in-house claims team will work with you to manage the claims process from beginning to end, ensuring your interests are fully and fairly represented at all times.
Having chosen MRIB as your corporate or private client insurance partner, you will be reassured to know that we have a dedicated in-house claims team. This means an individual will be assigned to you, to provide support when you’re dealing with any claims related issues.
Your consultant will work with you to expedite the claims process and ensure your best interests are always represented.
They will start by analysing your specific situation and providing guidance on how to complete the necessary paperwork. Working with you and liaising with your insurer as required. As a result, your claim will be managed efficiently and effectively, bringing the matter to a resolution as quickly as possible.
Our dedicated, personalised claims services is just another reason to get in touch and find out how we can help you protect your business, family and property - and remove the stress usually associated with processing a claim.
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Onsite support after a crisis
Dreams had a fire in a warehouse in Scotland shortly after Christmas in 2009. The MRIB consultant was onsite within 12 hours to help them with the claim. He put the Disaster Recovery Plan into action and they were relocated to new premises within 48 hours - with minimal disruption. Read more
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Getting claims paid that have failed direct
Tim had always dealt directly with his insurance provider. When his travel plans were disrupted due to illness he submitted a claim. It was rejected. So he called on MRIB for support. The claims manager analysed the policy and identified a specific clause under which to resubmit. Tim ended up receiving more than £1,300. Read more
