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Case Studies

Category: Claims



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John Nicholls

“A very professional service whose customer service is second to none…”

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Minimising inconvenience and disruption

“One of MRIB’s clients unfortunately lost his hearing aid, and he therefore contacted the MRIB Claims Team to make a claim…”

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Claims support all year round

“We are very pleased with the way MRIB have conducted themselves with our French claim…”

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Making sure claims get paid

“I originally bought my household and annual travel insurance online. When my travel plans were disrupted due to an illness, I made a claim direct. It was rejected…”

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Speed of response and successful closure

“MRIB has always provided us with a high level of service, but when a vehicle was hit by a stolen car being pursued by the police and written off, we were absolutely amazed at the speed of response…”

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Spargonet Consulting

“In a claim arising during a contract with one of our customers, we needed to call on the expertise and resources of our broker…”

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IL Beeks (HW)

“The MRIB claims team are fantastic. The advice we receive is excellent and they always maintain regular contact to ensure we are informed at every stage of the claims process…”

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Andrew Weir Shipping

“MRIB were first appointed by Andrew Weir in 2010 to benchmark the company’s insurances against that obtained by our multinational broker…”

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In tune with the vulnerability of businesses to new, emerging risks

“It was a typical cyber-attack on a Small Medium Enterprise. The company was a victim of a ‘phishing’ scam…”

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MRIB and MRIB Group are the trading styles of MRIB Limited, who is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No 4933749. Registered Office as above. If you are unhappy with our service we have a complaints procedure, details of which are available on request. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. Further information about the Financial Ombudsman Service (FOS) is available from their website

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